Shipping & Returns

Shipping Information

At LIMYM Butik, we strive to ensure that your shopping experience is as smooth and enjoyable as possible. Below, you’ll find detailed information about our shipping options, delivery times, and order processing.

Order Processing Time

Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons, processing times may be slightly longer.

Shipping Methods

We offer two shipping methods to cater to your needs:

  • Standard Shipping: We use DHL or FedEx for standard shipping. Delivery usually takes 10-15 business days after dispatch. The shipping fee is 12.95 USD.
  • Free Shipping: For orders over 50 USD, we offer free shipping via EMS. Delivery typically takes 15-25 business days after dispatch.

Shipping Regions

We ship globally, excluding certain remote areas and parts of Asia. If you’re unsure whether we deliver to your location, please contact us at [email protected].

Returns & Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return or exchange it within 15 days of receiving the item.

Return & Exchange Process

Follow these steps to return or exchange an item:

  1. Contact Us: Send an email to [email protected] with your order number and a description of the issue. We will provide you with further instructions.
  2. Pack the Item: Ensure the item is in its original packaging and in unused condition. Include all accompanying documents and accessories.
  3. Send the Item: Ship the returned item to the following address:
    LIMYM Butik
    Laursenshaven 322, st. tv.
    Nykøbing, DK 8838
    Denmark
    We recommend using a trackable shipping method to ensure the item reaches us safely.

Refund Process

Once we receive and approve your returned item, we will refund the purchase amount to your original payment method. Refunds are typically processed within 5-7 business days after we receive the returned item. Please note that shipping costs are non-refundable unless the return is due to an error on our part.

Non-Returnable Items

Based on our menu and website content, there are no specific products excluded from returns or exchanges. All products can be returned or exchanged, provided they are in their original packaging and unused condition.

Contact Us

If you have any questions or concerns about our shipping or return policy, please feel free to contact us at [email protected] or visit us at our address in Laursenshaven 322, st. tv., Nykøbing, DK 8838.

© 2023 LIMYM Butik. All rights reserved.